Popular Articles
How do I add a custom add-on product?
You can offer custom services to your clients. Example: Logo design, phone service, do it for you service, etc. In the Partner Portal, select the pencil icon next to the reseller account you would like to add custom products to. Select the Plans ...
How do I update my profile?
Your profile section allows you to update your name, email, phone number, profile picture, and password. Hover over the profile icon and select My Profile. Select Edit Photo to upload a new profile picture from your computer. Update the highlighted ...
How do I view the status of each reseller account?
You will be able to see the status of your resellers. You can also filter your reseller list by status. By default, you will see all accounts. Select a status tile to only view the account in that specific status. You can confirm you are viewing a ...
How do I view a reseller's dashboard?
You can access a reseller's dashboard to assist them with making updates. Select the globe icon next to the account. You can now review the reseller's accounts and help them make any necessary updates.
How do I reactivate a reseller?
You can make any inactive account active. To do this, you will need to contact us to confirm that the reseller is fully set up on the backend. Select the pencil icon next to the account. Select the Activate button. Select Yes to confirm. The status ...